Privacy Policy
Who we are
Effective Date: 01 January 2025
Suggested text: Our website address is: https://vapeinfusion.store.
Privacy Policy
This Privacy Policy (“Policy”) outlines how Vape Infusion Gezina Pty Ltd (“Vape Infusion,” “we,” “us,” or “our”) collects, uses, protects, and discloses your personal information in compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, and other applicable South African laws. By using our website, www.vapeinfusion.store (“Website”), you agree to the terms of this Policy.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Detailed as:
This Privacy Policy (“Policy”) outlines how Vape Infusion Gezina Pty Ltd (“Vape Infusion,” “we,” “us,” or “our”) collects, uses, protects, and discloses your personal information in compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, and other applicable South African laws. By using our website, [website URL] (“Website”), you agree to the terms of this Policy.
1. Information We Collect
We collect the following types of personal information to provide our services and improve your experience:
1.1 Information You Provide
- Personal Details: Name, surname, email address, phone number, and physical address.
- Payment Information: Billing address, payment card details, or other financial details necessary to process transactions.
- Communication Records: Emails, messages, or other forms of correspondence with us.
1.2 Information Automatically Collected
- Device Information: IP address, browser type, device type, and operating system.
- Usage Data: Pages visited, time spent on the Website, and other analytics collected via cookies and similar technologies.
1.3 Third-Party Sources
We may collect information from third-party services or payment processors where you have given permission.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Process Orders
- To fulfill and deliver your purchases.
- To process payments and issue invoices.
2.2 To Improve Our Services
- To analyze usage trends and improve the functionality of our Website.
- To personalize your shopping experience.
2.3 Communication
- To respond to your inquiries and provide customer support.
- To send updates about your orders, promotions, and other marketing materials (with your consent).
2.4 Legal and Security Purposes
- To comply with legal obligations and regulatory requirements.
- To detect, prevent, or address fraud, security issues, or other illegal activities.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
3.1 Service Providers
- Payment processors, couriers, and IT service providers who assist in delivering our services.
3.2 Legal Authorities
- Law enforcement or government agencies if required by law or to protect our legal rights.
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small files placed on your device to track and improve your experience on the Website.
4.2 How We Use Cookies
- To remember your preferences and improve functionality.
- To gather analytics for site performance.
- To provide tailored advertisements (where applicable).
4.3 Managing Cookies
You can adjust your browser settings to refuse or delete cookies. However, some features of the Website may not function properly without them.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular updates to our security practices.
- Restricted access to personal data to authorized personnel only.
Despite our efforts, no system is completely secure. Use the Website at your own risk.
6. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the following rights:
6.1 Access to Information
You can request details of the personal information we hold about you.
6.2 Correction of Information
You may request that we correct any inaccuracies in your personal data.
6.3 Deletion of Information
You have the right to request that we delete your personal information, subject to legal or contractual obligations.
6.4 Objection to Processing
You may object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights,
please contact us at (+27) 076 188 3583
email: sales@vapeinfusion.com or vapeinfusion@gmail.com.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Policy from time to time. Changes will be posted on this page with the revised effective date. Your continued use of the Website after changes are made constitutes acceptance of the updated Policy.
10. Contact Us
For questions, concerns, or to exercise your rights under this Policy, please contact us:
- Email: sales@vapeinfusion.com or vapeinfusion@gmail.com
By using the Website, you consent to the terms of this Privacy Policy.
Thank you for trusting Vape Infusion with your personal information.